By making a booking at Punyelroo Caravan Park you agree to abide by the booking terms and conditions and the caravan park rules as set out in this document. 

You must be at least 18 years of age to make a booking.

Requirements on Check-in: Your credit card details are securely stored in our database and due to government regulations; these are deleted after your stay. The person registering at check-in must be at least 18 years of age. In addition, to eliminate identity fraud, we will ask you to provide photo ID at check-in to ensure that your identity matches the booking identity.

The person whose name appears on the booking form is responsible for ensuring compliance with the booking terms and conditions and the caravan park rules by all members of his/her party and visitors.  Sites cannot be sub-let to other guests/friends etc.

Site allocation will be made according to the dimensions of your caravan. Please ensure you state the total exterior length of your van from front to back including all attachments at the time of the booking (please ensure measurement of van includes the draw bar).

In some instances where the size of your van/motor home/tent etc. has been incorrectly calculated it may not be able to be accommodated on the available sites at the park. In these instances if possible you will be offered alternate dates or your booking cancelled.

Site numbers are not guaranteed and are preferential only. Management reserves the right to make necessary changes to sites, with or without notice.  Please contact the park directly if you have any special requirements before your booking and/or arrival.

CARAVAN PARK RULES & SITE INFORMATION

  • Please have consideration for everyone in the park.
  • Noise – the peaceful enjoyment of our Parks is important to us.  Please assist by being considerate to other and restrict noise from radios, televisions, social gatherings especially after 9.00pm. Generators are not permitted in the park at any time
  • Music must be turned off by 10:30pm.
  • No noise after 12:00pm (midnight).
  • Speed limit for the park is 8km/h. The park is often full with small children and we need to be vigilant that we watch the limits.
  • Parents are responsible for their children at all times in the park, all bicycle/scooter/bike riders must be wearing a helmet at all times
  • No bike riding after dark is permitted.
  • Maximum number of people per site – A maximum of six (6) people, including children and infants, are allowed per site.
  • Children – parents/guardians are responsible for their children’s safety and behaviour.  Children under the age of eight (8) years of age must be accompanied by an adult to recreation areas and amenities.  Guests under the age of 18 years of age are not permitted to stay overnight in the Park unless accompanied by an adult 18 years of age or over.
  • Visitors – are welcome while you are present and their behaviour is your responsibility.  Visitor vehicles are not permitted in the Park.
  • Smoking is not permitted inside or within 5 meters of buildings and common use picnic tables, barbeques, amenities, camp kitchens or playgrounds.
  • Walkways/driveways – Vehicles, vans, trailers, boats, tarp ropes, temporary clothes lines, personal belongings etc. are not to impede or obstruct public or internal access walkways and driveways and may be towed away if causing an obstruction.
  • Park facilities – Guests must use the park facilities in the proper manner, follow any operational instructions provided and be considerate of other users (i.e. clean BBQ’s after use). Wilful and accidental damage to Park property will result in the cost of repair or full replacement (if required) being charged to the guest.
  • ­Noise – the peaceful enjoyment of our Parks is important to us.  Please assist by being considerate to other and restrict noise from radios, televisions, social gatherings especially after 9.00pm. Generators are not permitted in the park at any time
  • Behaviour – Illegal substance use, illegal activity, excessive consumption of alcohol, disruptive behaviour and acts of violence/abuse within the Park will not be tolerated and will be reported to the Police.
  • Security – While park managers do their best to ensure a safe and secure environment, we recommend that all valuable items are secure in your absence and overnight.
  • Evacuation – in the event of an emergency make your way calmly to the designated emergency assembly point.

Dogs

We are a pet friendly park.  Dogs must be kept on a lead at all times in the park. Dogs permitted on river front lawn area between:

Winter (Non daylight savings)
Morning: 7:00am – 9:00am
Afternoon: 4:00pm – 6:00pm

Summer (daylight savings)
Morning: 6:00am – 9:00am
Afternoon: 7:00pm – 9:00pm

Dogs are not permitted on the front bank at other times. All dog poo is to be collected by the owner and placed in green bins.  Excessive barking not allowed.

No dogs are permitted in hire cabins

Visitors

Anyone who wishes to visit are required to pay a visitor’s fee at the kiosk on arrival.

Visitors who are visiting a guest in the park are not permitted to launch boats/jet skis or kayaks. You must be staying in the park to use the facilities including the ramp. No day trips are permitted.  Please call the office to discuss further if you have any questions.

Campfires

Fires are permitted providing it is not FIRE BAN season or a total FIRE BAN declared day.  Fires are to be in fire buckets to prevent burning lawns and please place fire barrier between buckets and lawn eg; hardiflex /pavers. All fires are to be extinguished by 12:00pm.

Campfires are only permitted in designated areas in a contained fire bucket. No fires on the riverbank or any lawned areas. Firewood is not permitted to be stacked against any dwelling or structure; it poses a significant fire risk and attracts unwanted vermin. Please speak to management if you would like to have a fire at your site.

Rubbish

Please dispose all rubbish in the bins provided. Bins are for house hold rubbish only. Any large items boxes, building off cuts etc. must be removed from the park via other methods.

Swags/Tents

A swag and tent is permissible only under roof lines or on a permitted powered and un-powered camping site.  Swags and tents are not allowed to be placed on any other lawned area or between cabins etc.

Car & Boats/Caravans

Vehicles are to be parked in your allocated sites area.  Any additional vehicles or boats/vans must be parked in the area near the river front/boat ramp trailer allocated area. Boats /vans are not to be parked behind or alongside your site.

If all rules could be followed as above, it would be greatly appreciated by Punyelroo Caravan Park Management. Failure of not following park rules may lead to removal from the park at the park owner’s/management’s decision.

Water

All water in the park including the cabins is river water. Free rain water for drinking is located at the tanks near the amenity block. Alternatively drinking water can be purchased at the kiosk.

ARRIVAL / DEPARTURE

Check in is at 12 noon and all sites are to be vacated by 10.00am on the day of departure.  Late departure may be available by prior arrangement – fees apply.

Vehicles are to be registered at Reception on arrival and must be parked in their allocated sites with one (1) vehicle only per site during the booking.  All other vehicles must remain outside the park grounds.

All caravans/camper trailers must have their draw bars facing the front of their site towards the roadway; to allow prompt evacuation in the event of an emergency.

Full fees are charged whenever a site is occupied / made unavailable to others.

Sites are to be left clean, tidy and free of rubbish on departure.